Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!

這個酒店的環境非常好，風景優美，對自駕遊非常友好，停車位設定的非常充足，從停車場就可以坐電梯直達 7 樓酒店大堂，有私家温湯，看得出來設計師非常用心，室內富硒温湯將自然界的花草、溶洞、燈光等元素融入到環境設計中，真正做到了讓入住的旅客身心得到充分的放鬆，酒店前台的美女看我們帶了小孩，還免費贈送了一份早餐和温湯體驗，非常貼心，酒店還每個房間送了一份歡迎點心，房間衞生很乾凈，早餐品種很豐富，中西式都有，味道也不錯，從設施、衞生到環境、服務等各方面的細節做的都非常不錯，下次來常德還是會首選這家酒店，值得推薦給大家！

房間很大，衞生乾淨，小冰箱六瓶飲料，歡迎水果小零食都是徐福記孩子超喜歡。可以坐電梯到山頂看風景，酒店有接駁車去温泉（很近不坐車也可） 早餐品種豐富，酒店給小朋友有遊戲幣和魚食，有篝火晚會大家一起過年很熱鬧。 唯一雲頂温泉也是對外營業的，衞生和泡湯的人素質參差不齊，但真正的温泉水泡完皮膚好好👍

這次入住非常的滿意，酒店的服務態度都超級好，員工非常親切，始終保持着微笑，非常專業給人留下了深刻印象，酒店交通比較方便，下高速大概幾分鐘就到了，出行毫無壓力。房間設施齊全，乾淨整潔，生活用品齊全，特別表揚我的管家小塗，入住期間幫我解決了不少問題，體驗非常好，一個會二刷的酒店，温馨提示，温泉館真的很大， 需要預留足夠的時間哦

定的親子房，房間小朋友不知道多喜歡多開心。温泉造景非常有特色，雖然冬季部分項目體驗不到，但是還是玩得非常開心，夏天肯定要再來體驗一次！服務真的沒得説。前台小哥哥小姐姐都非常熱情，管家小塗回訊息都是秒回。

衞生：房間很乾凈，很整潔 環境：環境挺好的，很安靜，酒店佔據整個山頭，早上空氣很清新 服務：酒店服務都很周到，特別強烈推薦我的管家小塗小姐姐一枚很貼心、很熱情，答覆很及時。 位置：交通比較方便，下高速就到了，但是離市區比較遠，適合度假 很滿意的一次入住[慶祝]